UAssist IT Service Management 7.6

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UA is implementing a new enterprise service management system called UAService.

Effective July 2017, new requests for the following groups:

* UITS
* Libraries

will be created in UAService; no new requests will be created in Remedy / UAssist.

* Launch dates;
* UITS: July 22, 2017
* UA Libraries: July 31, 2017

History of tickets pre-July 22 will still be accessed here.
More information at it.arizona.edu/uaservice.

Please visit our brief tutorial on UAssist

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