UA is implementing a new enterprise service management system called UAService.
Effective July 2017, new requests for the following groups:
will be created in UAService; no new requests will be created in Remedy / UAssist.
* Launch dates;
* UITS: July 22, 2017
* UA Libraries: July 31, 2017
History of tickets pre-July 22 will still be accessed here.
More information at it.arizona.edu/uaservice.